
Privacy Policy
Privacy Policy
Effective Date: 08.01.2022
Southern Divine Kennels Pet Grooming LLC
("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or interact with us.
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address.
Pet Information: Pet’s name, breed, age, health or behavioral concerns, grooming history.
Appointment Information: Dates, services requested, and payment information.
Communications: Notes or inquiries you send to us through forms, texts, calls, emails, or social media.
How We Use Your Information
We use the information we collect to:
Provide grooming and pet care services.
Schedule and manage appointments.
Communicate with you about your pet’s care.
Send updates, promotions, and reminders (you may opt out at any time).
Improve our services and customer experience.
Comply with legal obligations and business requirements.
Information Sharing
We respect your privacy and do not sell or rent your personal information. We may share information only:
With service providers who assist us in operating our business (such as payment processors or booking systems).
If required by law or to protect the safety and rights of our business, clients, or others.
How We Protect Your Information
We implement security measures to maintain the safety of your personal information, including:
Secure databases and booking systems.
Limited employee access to sensitive information.
Regular review of our privacy and security practices.
Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information.
Opt out of promotional communications at any time by contacting us.
To make a request regarding your information, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact:
Southern Divine Kennels Pet Grooming LLC
Phone: 1 (877) 462-0015
Email: legal@southerndivinekennels.com
Mailing Address: PO Box 81 Minneapolis, NC 28652